Arconic

Background
Arconic develop and manufacture high-performance engineered products for industries including aerospace and commercial transport. They have been using Solvitt for several years.

Challenge
After undergoing internal changes, Arconic sought to maximise their use of Solvitt and approached EDSL for further support.

Solution
Sophia Hawkes, SIOP Manager at Arconic, said:

“We were already using Solvitt but weren’t utilising it as much as we could have, so we worked with EDSL to develop and scope Solvitt to better fit our needs.”

Following a series of consultation meetings, Arconic requested additional modules, received tailored training, and had a detailed project plan put in place to ensure timely delivery.

“They visited our site to provide support and guide us through the finer aspects of the system.

“Arconic rate EDSL massively, the level of support we receive is great, they really go above and beyond to help and fix any problems we might have.

“What truly sets EDSL apart is their staff. They have advanced supply chain and industry knowledge rather than just software knowledge, which means they actually know what they’re talking about and know how their software can and does help us within our business.”

Results
Through collaboration with EDSL, Arconic gained a deeper understanding of Solvitt’s capabilities, improving both system usage and operational efficiency.