Background
Texcel Technology is a long-established electronic design and manufacturing company, serving a wide range of industries. Founded over 40 years ago, they have relied on EDSL solutions for the past two decades.
Originally focused on electronic ship loading computers, Texcel has since transitioned towards system and circuit design, while continuing to provide high-quality Electronic Manufacturing Services (EMS).
Challenge
When searching for an ERP system, Texcel found that while many providers understood accounting, few truly understood the complexities of manufacturing. They were determined to partner with a provider that combined industry knowledge with flexibility—EDSL met that need.
Solution
EDSL implemented Solvitt, which has since become central to Texcel’s day-to-day operations.
“Solvitt is an intrical part of our business, without it we wouldn’t be able to operate anymore. It enables us to integrate all our purchases, sales, production processes and tracking. It just manages the whole business.”
— Peter Shawyer, Commercial Director, Texcel Technology
Solvitt integrates seamlessly with their Sage 200 accounting system, giving Texcel full control over operations.
“We needed an ERP system to link with our accounts, we use Sage 200, and Solvitt links seamlessly, we’ve never had any problems.”
Results
Solvitt allows Texcel to operate more efficiently and provide real-time, accurate information back to customers.
“The way we can get reports and data from it is essential to us and we’re able to write our own reports and install them into the system easily. It makes a big difference to be able to get the right data.”
Texcel also values the responsive and dedicated support from EDSL.
“You’re able to contact the tech support guys directly, even out of hours. One time we were caught in a problem and the support guy was on holiday but he still answered our call – that makes a big difference for us.”
EDSL continues to work closely with Texcel to refine and customise Solvitt in line with their evolving business needs.