So, what is artificial intelligence?
Artificial intelligence (AI) is a band of computer science that has a focus on designing and constructing machines which work and react like humans. Their behaviours include but aren’t limited to;
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Speech recognition
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Learning
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Planning
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Problem solving
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AI technology isn’t anything like the robots it is portrayed as in movies, instead AI technology is discretely available everywhere in today’s society – Siri, Alexa, even your Facebook news feed, are all examples of AI that are used in your day-to-day life.
A survey by Narrative Science found over 38% of enterprises are using AI technology already however this number is only set to rise over the coming years.
Sage released their Ethics code for developing AI for business earlier this year, which includes 5 core principles;
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Diversity. Sage says all AI technology should be developed to filer negative sentiments in the data AI develops
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Be held to account. If AI technologies are entering the work force then they should be held account for their actions, just like all other workers. It shouldn’t become too intelligent to be held accountable for it’s decisions
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Rewards for showing it’s working. Adopting a reward mechanism when training/developing AI reinforces these technologies to align with human values to create results
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Level playing field. AI should provide accessible solutions to those with sight problems, limited mobility and dyslexia, etc.
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Replace, but more importantly create. AI in the workplace will create new opportunities. Working together with this technology means people are able to focus on building relationships and caring for customers
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These principles protect users and make sure the AI being developed is safe and fits it’s purpose.
You’d be forgiven for not noticing the amount of AI you cross on a daily basis.
Next time you’re binge watching a new series on Netflix pay attention to the films suggested to you – Netflix uses a simple variation of AI to suggest films you might enjoy based on your reaction to films you’ve previously watched.
When you’re listening to music in work using Alexa, ask her some questions – this great use of AI allows a small speaker to decipher your speech and accurately respond.
Artificial Intelligence is massively diverse, extremely specialised technologies are currently being used in the healthcare, business, education, finance and law sectors.
One area that has embraced AI more than most is the manufacturing industry, incorporating robots into many aspects of the workflow. Having been in place for a number of years, AI technology helps in a number of areas including design, production and shipping. These Artificial Intelligence technologies more often than not need human supervision, though with today’s advancing technology this may not be for long.
